scater911Privacy Policy

This page describes what data we collect when you use scater911 and how we keep that data protected. We collect personal information—such as your email, identity details, and payment method—only to operate our platform, process your deposits and withdrawals, comply with anti-fraud regulations, and deliver your loyalty rewards. We do not sell your data to third parties; we use it solely to serve your account and improve your experience on scater911.

We understand that privacy is central to trust. Our approach on scater911 is transparent: we tell you what we collect, why we collect it, and how long we keep it. Your account data on scater911 is encrypted and stored on secure servers. When you make a deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, your payment details are processed by our trusted payment partners, not stored directly by scater911.

If you have questions about your privacy on scater911, this policy explains your rights and how to contact our privacy team. We update this policy periodically to reflect changes in our service or regulatory requirements; we notify you of material changes via email and in your account dashboard on scater911.

What Data We Collect on scater911

We collect data in several categories to operate scater911 and serve your account fairly. When you register on scater911, we collect your email address, username, password (hashed), date of birth, full name, and phone number. During account verification, we request valid identity documents—such as a KTP or passport—and may ask for proof of address. These details are required by Indonesian anti-fraud and anti-money-laundering regulations; we retain them as long as your scater911 account is active and for seven years afterward for compliance purposes.

When you deposit or withdraw on scater911, we collect details about your payment method—your bank account number or e-wallet ID, transaction timestamp, and amount. We do not store full credit-card numbers or passwords for DANA, e-wallet, mobile banking, or local payment; our payment processor handles that encryption. We collect this transaction data to reconcile your account, process refunds, detect fraud, and generate your withdrawal and deposit history on scater911.

We track your gaming activity on scater911: every wager placed, game result, cashback earned, tier progression, and withdrawal request. This data lives in your account history and helps us calculate your weekly cashback and referral rewards accurately. We also log your login times, device type (desktop, mobile, tablet), IP address, and browser information on scater911 to detect unauthorized access and prevent account takeovers. We retain this activity data as long as your scater911 account exists and for one year after closure for dispute resolution.

How we use your data on scater911

Our primary purpose on scater911 is to operate your account and process your transactions securely. We use your identity details to verify you during account creation and before your first withdrawal; we use your payment information to credit deposits and settle withdrawals. We use your gaming activity to calculate your weekly cashback, track your tier progression, and manage your referral bonuses on scater911. Your email and phone are used to send account notifications—welcome messages, withdrawal confirmations, promotional updates, and support responses.

We also use your data on scater911 for legal and safety purposes. We analyze account activity to detect fraud, money laundering, and underage access. If we suspect your account on scater911 violates our terms, we may review your transaction history and contact you for clarification. Your data on scater911 may be shared with law-enforcement agencies if required by court order or government request. We log these disclosures and notify you when legally permitted.

We use aggregated, anonymized data on scater911 to improve our platform—for example, analysing which games are most popular during Piala AFF or Liga 1 seasons, or which payment methods are used most frequently in Jakarta, Surabaya, or Bandung. This aggregated data cannot identify you personally and helps us allocate resources efficiently on scater911.

Third-party processors and data locations

We rely on third-party vendors to operate scater911 securely. Our payment processors (who handle online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet transactions) receive your payment details directly; we do not relay them through our servers on scater911. Our email provider sends notifications on our behalf but does not retain your email for their own use. Our hosting provider maintains servers where we store your account data; these servers may be located outside Indonesia, but all data on scater911 is encrypted both in transit and at rest.

Each third-party vendor on scater911 signs a data-processing agreement committing them to the same privacy standards we maintain. We audit our vendors regularly and require them to notify us immediately if there is a data breach. If a vendor fails to protect your data on scater911, we hold them contractually liable.

Payment processors

Handle transactions; encrypt payment details; comply with PCI-DSS standards; do not share your data with marketers.

Email & SMS service

Sends account notifications from scater911; does not retain your contact details; deletes messages after 90 days.

Hosting provider

Stores scater911 databases and files; maintains 256-bit encryption; provides 24/7 security monitoring.

Analytics service

Tracks anonymized gameplay patterns on scater911; cannot identify individual players; helps optimize game performance.

Your Rights and scater911 Privacy Controls

You have the right to access, correct, or request deletion of your personal data on scater911. To exercise these rights, log into your account and navigate to Account Settings > Privacy & Data, or contact our support team. We will provide you with a copy of all data we hold about your scater911 account within 30 days of your request. If your data is inaccurate—for example, if your address has changed—you can update it immediately in your account dashboard on scater911, or ask us to correct it.

You have the right to opt out of marketing communications from scater911. You can disable promotional emails and SMS messages in your Notification Preferences on scater911; we will honour your choice within 48 hours. Note that transactional messages—such as withdrawal confirmations and support responses—cannot be disabled, as they are essential to operate your account on scater911.

If you wish to close your scater911 account permanently, we will delete your personal data (except transaction records required by law, which we retain for seven years). Once deleted, your scater911 account cannot be recovered. Your game history, wagers, and cashback earnings are also deleted, though we may retain anonymized summaries for regulatory compliance. Account closure requests can be submitted through your Account Settings on scater911 or by contacting our support team.

Cookies and tracking on scater911

We use cookies to remember your login credentials on scater911, store your preferences (such as game volume or preferred payment method), and track your session for security purposes. These session cookies expire when you log out of scater911 or after 24 hours of inactivity. We also use analytics cookies to measure traffic on scater911 and understand which games and pages are most popular; these cookies do not identify you personally and contain no sensitive data.

You can disable cookies in your browser settings, but this will prevent you from logging into scater911 or using some features of our platform. We recommend allowing essential cookies on scater911 for a seamless experience. We do not use cookies to track you across other websites; our cookies are scater911-specific.

Data security and breach notification

We encrypt all sensitive data on scater911 using industry-standard encryption (256-bit SSL/TLS). Your passwords are hashed using bcrypt, so even our team members cannot read your password. Your database on scater911 is backed up daily and stored in a geographically separate location to prevent data loss in case of disaster. We monitor scater911 networks 24/7 for intrusions and run monthly security audits.

In the unlikely event of a data breach on scater911, we will notify affected members via email and through your account dashboard within 72 hours, as required by law. We will describe what data was compromised, steps you should take to protect yourself, and what we are doing to prevent recurrence. We will also notify relevant authorities if required.

Contact us about your privacy on scater911

If you have questions about our privacy policy on scater911, wish to exercise your data rights, or suspect a privacy violation, contact our privacy team. You can reach us via live chat from your scater911 account dashboard, email our support address listed on our Contact page, or write to our registered office. We aim to respond to all privacy inquiries within 14 days.

This privacy policy on scater911 is effective as of the date listed on this page and applies to all members worldwide where scater911 services are available. We may update this policy to reflect changes in our practices or legal requirements; we will announce material changes to this policy via email and in your scater911 account notifications.